Crypto marketing guarantees and refund policy

What does a crypto marketing guarantee cover?

A campaign guarantee covers the specific deliverables written into the approved scope. It gives both sides a practical way to confirm what was commissioned, where it should appear, and what counts as delivery.

Before work starts, BrandBoost Guru aligns the goal with a channel mix and records the deliverables in writing. That might mean named visibility placements, a set of campaign assets, or scheduled community activation. The agreement should make each item identifiable rather than relying on a broad promise to “grow awareness.”

Check that your scope answers these questions:

• Which channel or placement is included, and what exact item will be delivered?
• What material, access, or approvals must your team provide?
• What evidence will confirm completion, and when will it be shared?
• What remedy applies if an agreed item is not delivered?

If you are comparing campaign types, start with the trending campaigns overview or review how we work. We can help align the scope to your launch objective before you approve it. A clear scope is useful to your team as well: it gives whoever owns approvals one reference point during the campaign.

How do the kickoff, launch, and follow-up phases work?

The campaign runs in phases so the team can check readiness before placements go live and verify delivery afterward. The exact calendar is set in the agreed scope, but the working sequence stays easy to follow.

During the opening week, the kickoff checklist confirms campaign objective, approved copy and creative, links, account access, and the person responsible for sign-off. We also check that each planned placement matches the brief. If an approval or project asset is missing, we flag it before it becomes a launch blocker.

At launch, the account lead coordinates the approved work and records the evidence available for each item. In follow-up, we compare that record with the deliverables in the scope and share a closeout report. The report distinguishes what was delivered from audience or market response, so a result outside the contracted work is not presented as proof of placement completion.

For a multi-channel campaign, the reporting view can group placements by channel and status. See campaign pricing for scope options, then use the contact page to send the channels and deliverables you want assessed.

When does a make-good or refund apply?

A make-good or refund is considered when an agreed deliverable is not completed, and the written agreement determines which remedy applies. The review starts with the scope and delivery record, not with an assumption that every disappointing campaign result qualifies for a refund.

Our placement acceptance review checks each contracted item against its agreed description and evidence. If an item is missing or materially differs from the approved scope, the account lead records the gap, explains the available remedy under the agreement, and confirms the next action with you. Where a make-good is the agreed remedy, its replacement item and timing should be confirmed in writing. Where refund terms apply, the agreement controls the applicable amount and process.

Before approving a campaign, read the terms of service alongside the proposal. Ask for any remedy to be written next to the deliverable it covers, especially when a campaign includes more than one channel. This makes it easier to assess partial completion fairly and prevents a discussion about a single missing placement from becoming an unclear review of the entire campaign. If a concern appears during delivery, raise it with the account lead promptly and include the relevant scope item.

Which crypto campaign outcomes are outside the agreement?

An agreement can make delivery checkable; it cannot set the response of a third-party platform or audience. We do not promise token-price movements or virality, and a platform’s approval, display, or placement rotation remains outside our control.

That distinction does not make reporting vague. We document the work we agreed to do, share the evidence available for each item, and identify any scope gap for review. If your priority is discovery, compare a visibility placement with a listing or verification task through the listings and verification overview; they are different deliverables and should be scoped separately.

To get a precise answer from BrandBoost Guru, send your project link, campaign objective, preferred channels, and any draft scope. We will review the deliverables and approval requirements, then return a written scope that states how completion will be checked and how any missed item will be handled.